Magic Lamp Software

Moving from Paper to Digital Transformation in a Post-Pandemic World

Posted on October 6th, 2020 Blog

The pandemic has forever changed the way we live and work. Businesses large and small faced unexpected disruption this year as the novel coronavirus forced companies to create remote workforce strategies and manage business operations virtually.

The sudden shift to remote work and virtual business processes put a spotlight on IT system vulnerabilities. Many companies were not technologically prepared to make this transition to a remote workforce. Some businesses struggled with paper dependent business processes such as couriering paperwork to employees’ homes and manually inputting data, which is time consuming and error prone.

Companies that had already begun the process of digital transformation and embraced IBM’s Cloud Pak for Automation were more prepared for the crisis.  These businesses adjusted to the disruption and adapted to demands by employees, partners and customers.

One of our customers, a large 1,700-person manufacturing company, seamlessly transitioned to remote work during Covid-19. They had previously digitized their data through intelligent document capture and automation. Employees picked up their desks, went home and continued business as usual. The company was able to keep up with business demand through automated sales order processing and fulfillment.

Another MagicLamp customer, a North American insurance company, was able to keep employees safe by working remotely while business operations ran smoothly. Due to prior planning, they “haven’t missed a beat.” 

For businesses that have not had this on their radar and have dated legacy systems, manual processes and data silos, digital transformation is now one of their top priorities in this changed world.

Fifty-nine percent of 373 IT decision makers say that pressures stemming from the pandemic are accelerating their digital transformation efforts, according to an IDG Research business impact survey conducted in July.” –

Industries with heavy paper-based processes, such as insurance, government, financial and healthcare, are accelerating digital transformation efforts to improve business processes and ensure business continuity and resiliency.

By leveraging IBM’s Cloud Pak for Automation, enterprises can reduce paper-intensive processes by digitally capturing the data they need, classifying and delivering it to where it needs to go. It reduces departmental bottlenecks, enables remote workers, streamlines business processes and increases operational efficiencies.

Many organizations want to move from paper to digital, but they don’t know how or where to start. Some businesses have started technology initiatives and find they are fragmented for various reasons and they need assistance making it work enterprise-wide.

MagicLamp Software takes a holistic view of systems, environment and employees to create a complete road map for success. For more information on transforming your business from paper to digital, contact us at

digital transformation